FAQs

Frequently Asked Questions

Find quick answers to your questions about our products, services, and support.

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Common Questions

What types of electrical products does Yikuelectrics offer?

Yikuelectrics specializes in industrial electrical cable accessories. Our product range includes Junction Boxes, Cable Cleats, Cable Join Kits, Earthing Rods, Insulation Piercing Connectors, and Transformer Bushing Protectors. We provide solutions for a wide range of industrial applications.

How can I request a quote for a custom product or project?

You can request a quote by visiting our Contact Us page and filling out the inquiry form. Please provide as many details as possible about your requirements, and our sales team will get back to you promptly.

What is the typical lead time for orders?

Lead times vary depending on the product, order quantity, and customization requirements. Standard products typically ship within 5-7 business days, while custom orders may take 2-4 weeks. For exact lead times, please consult with our sales team when placing your order.

Do you offer international shipping?

Yes, Yikuelectrics offers international shipping to a wide range of countries. Shipping costs and delivery times will depend on the destination and order size. Please contact our sales team for international shipping inquiries and quotes.

What kind of technical support do you offer?

We offer comprehensive technical support, including product selection assistance, installation guidance, troubleshooting, and after-sales service. You can request technical assistance through our Technical Assistance Request page or by contacting our support team directly.

Do your products comply with international standards?

Yes, all Yikuelectrics products are manufactured to meet strict quality and safety standards. Many of our products comply with international certifications such as CE, RoHS, and various IP/NEMA ratings. Specific compliance details can be found on individual product pages or by contacting our technical team.

What is your warranty policy?

Yikuelectrics offers a standard warranty on all its products, which covers defects in materials and workmanship. The length and terms of the warranty may vary by product. For detailed information, please refer to our Warranty & Returns Policy page.

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